Terms of Use

These Terms of Use govern your access to and use of the website operated by AjaCertX, accessible at ajacertx.com and ajacertx.in (collectively, the “Website”). By accessing the Website, you agree to be bound by these terms. If you do not agree, please do not use the Website.

1. About Us

AjaCertX is a compliance assurance organisation providing certification support, audit services, regulatory training, cyber resilience, ESG advisory and AI governance services to organisations across multiple industry sectors.

Contact: contact@ajacertx.com

2. Acceptance of Terms

By accessing any page of this Website, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and accept these Terms of Use in full. These terms apply to all visitors, registered users and anyone who submits an enquiry, downloads a resource or registers for a training programme through this Website.

3. Permitted Use

You may use this Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable laws or regulations
• Transmit unsolicited advertising, spam or promotional material
• Attempt to gain unauthorised access to any part of the Website or its related systems
• Use automated tools to scrape, crawl or extract data without prior written consent from AjaCertX
• Introduce viruses, malware or other harmful material to the Website
• Reproduce, distribute or re-sell any part of the Website or its content without express written permission
• Impersonate AjaCertX, its employees or any other person in connection with this Website

4. Intellectual Property

All content on this Website — including text, graphics, logos, images, training materials, whitepapers, guides, frameworks and software — is the property of AjaCertX or its licensed content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, create derivative works, publicly display or commercially exploit any content from this Website without our express written permission. The AjaCertX name, logo and brand marks are proprietary to AjaCertX and may not be used without prior authorisation.

5. Information & Professional Advice Disclaimer

Content on this Website — including articles, guides, whitepapers, webinar summaries and regulatory updates — is provided for general informational purposes only. It does not constitute and must not be relied upon as professional, legal, regulatory, compliance or certification advice specific to your organisation or circumstances.

AjaCertX makes reasonable efforts to keep information accurate and current but does not warrant that content is complete, error-free or up to date with the latest regulatory developments. Standards and regulations referenced on this Website are subject to change without notice. You should seek qualified professional advice before taking action based on any information found on this Website.

AI-generated content: Some content on this Website may be drafted or enhanced with the assistance of artificial intelligence tools. All AI-assisted content is reviewed by our specialists before publication; however, it should not be treated as a definitive regulatory or legal interpretation.

6. Services & Certification Disclaimer

This Website provides information about services offered by AjaCertX, including certification readiness support, audit preparation, regulatory training, cyber assurance, ESG advisory and AI governance programmes.

Certification outcomes: AjaCertX provides support, preparation and gap analysis services. We do not guarantee that any organisation will achieve or maintain certification, regulatory approval or accreditation as a result of our services. Certification decisions are made exclusively by the relevant accreditation body, certification body or regulatory authority.

Training: Completion of any training programme delivered or referenced through this Website does not guarantee competence, certification or regulatory compliance. Training content is designed as educational material and participants are responsible for applying learning within their own organisational context.

Engagement terms: Any specific service engagement, including pricing, deliverables, timelines and contractual obligations, is governed by a separate written agreement between AjaCertX and the client organisation. Nothing on this Website constitutes a binding service contract or offer.

7. Limitation of Liability

To the fullest extent permitted by applicable law, AjaCertX shall not be liable for any direct, indirect, incidental, consequential, special or punitive damages arising from your use of, or inability to use, this Website or its content. This includes but is not limited to: loss of data, loss of revenue, loss of business opportunity, failure to achieve certification or regulatory approval, or reliance on information published on this Website.

Your use of this Website is entirely at your own risk. Nothing in these terms limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

8. Third-Party Links & Services

This Website may contain links to third-party websites including accreditation bodies, regulatory authorities, standards organisations and partner platforms. These links are provided for convenience only. We have no control over third-party content and accept no responsibility for it or for any loss or damage arising from your use of those sites.

Our Website uses WhatsApp (operated by Meta Platforms Inc.) as a contact channel. By using the WhatsApp contact button, you are directed to WhatsApp’s platform and are subject to Meta’s terms of service and privacy policy. AjaCertX is not responsible for data processed by WhatsApp or Meta.

9. Privacy & Cookies

Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms of Use by reference. By using this Website you consent to the processing of your data as described in those policies.

10. Service Availability

We do not guarantee that this Website will always be available, uninterrupted or error-free. We may suspend, withdraw or restrict access to all or any part of the Website for operational, security or maintenance reasons, with or without notice. We will not be liable for any loss arising from unavailability of the Website.

11. Force Majeure

AjaCertX shall not be liable for any failure or delay in performance arising from circumstances beyond our reasonable control, including but not limited to acts of God, pandemic, natural disaster, government action, civil unrest, cyberattack, power failure or failure of telecommunications infrastructure.

12. Governing Law & Dispute Resolution

These Terms of Use are governed by and construed in accordance with the laws of India. Any dispute, claim or controversy arising out of or in connection with these terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.

We encourage you to contact us first at contact@ajacertx.com to resolve any concern informally before initiating formal proceedings.

13. Severability & Entire Agreement

If any provision of these Terms of Use is found to be unlawful, void or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and AjaCertX regarding your use of this Website and supersede all prior agreements or understandings relating to the same subject matter.

14. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. The updated date at the top of this page will reflect the date of the most recent revision. Your continued use of the Website after any changes are posted constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

15. Contact

If you have any questions about these Terms of Use, please contact:

AjaCertX

Email: contact@ajacertx.com

We aim to respond to all legal and compliance enquiries within 5 business days.