Privacy Policy

1. Who We Are

AjaCertX ("we", "our", "us") operates the website ajacertx.com and provides certification, audit, training and assurance services. For questions about this policy, contact us at contact@ajacertx.com.

2. Data We Collect

We collect personal data only when you provide it to us voluntarily, including:

• Contact enquiries: Name, email address, organisation name and message content submitted through our contact form.
• Career applications: Name, email, CV and any information submitted when applying for positions.
• Partner enquiries: Name, organisation and contact details submitted for partnership discussions.
• Website usage: Anonymised analytics data including pages visited, browser type and approximate location (country-level) via cookies. See our Cookie Policy for details.

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide the services you have requested.
• Process and assess job applications.
• Discuss partnership opportunities with you.
• Send service-related communications where you have consented or where we have a legitimate business interest.
• Improve our website and services using anonymised analytics data.

We do not use your personal data for automated decision-making or profiling. We do not sell your data to third parties.

4. Legal Basis for Processing

We process your personal data on the basis of: (a) your consent, where you have provided it; (b) legitimate interests in operating our business and responding to enquiries; or (c) compliance with a legal obligation. Where processing is based on consent, you may withdraw it at any time by contacting us.

5. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected. Enquiry data is retained for up to 24 months. Job application data is retained for up to 12 months after the recruitment process concludes, unless you request earlier deletion. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website uses HTTPS encryption. Access to personal data is restricted to authorised personnel who require it to fulfil their professional responsibilities.

7. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating our website or business (such as email service providers or analytics platforms), subject to appropriate data processing agreements. These providers are only permitted to use your data to provide services to us.

8. Your Rights

Subject to applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request portability of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at contact@ajacertx.com. We will respond within 30 days.

9. Cookies

Our website uses cookies. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact

For any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@ajacertx.com.