ISO 9001 for Transport and Logistics Teams — Live Q&A

About This Webinar

This free AjaCertX webinar is designed for transport & logistics professionals responsible for compliance, certification, quality management or regulatory affairs. Our specialist practitioners walk through the specific challenge in practical detail — what the requirement actually means, where organisations typically go wrong, and what the right programme looks like.

All registrants receive access to the recording, the slide deck, and a practical self-assessment checklist. Live Q&A dates are communicated by email — sessions run 60 minutes with 20 minutes dedicated to audience questions.

What This Webinar Covers

• What ISO 9001 Clause 8.4 means for logistics: how to document and evidence carrier control
• Capturing operational nonconformances: late deliveries, cargo damage, documentation errors — what must be recorded
• KPI programme design: what meaningful service quality measurement looks like vs what just looks good
• Distributed depot audit: how to structure an internal audit programme across multiple locations
• Customer satisfaction monitoring beyond complaints: systematic approaches for logistics organisations

Who Should Attend

This webinar is aimed at quality managers, compliance managers, regulatory affairs specialists, operations directors and senior management in transport & logistics organisations. No prior knowledge of the specific topic is required — the session is designed to give practitioners a clear, practical understanding of what is required and what to do next.

Your Specialists